Top FAQs

  • First, click on the 'SIGN UP' button at the top of your screen or visit to create your free GED student account.
  • Use an email address that you will have access to in the future.
  • Pick a secure and strong password. Save your password somewhere safe and do not share it with anyone.
  • There are some questions that we need to ask you in order to create your personalized student experience.
  • Once you are finished with your account set up, follow the messages on your home page to get started.
  • Take some time to explore the tabs at the top of your home page such as 'Study', 'My Scores', and 'More' to learn how to navigate all that is available to you and that may help you prepare for the exams.
  • Stay committed by creating 'My Goals' and follow your 'Next Steps'.

Whenever you need to gain access your student account, click the 'Log In' button (top right of page) from You will be directed to a new page where you enter the same email address you used at account set up. Enter your password and click 'Log in'.

We at GED Testing Service are here to assist you with your journey toward your High School Equivalency.  Tens of Thousands of people have found success through GED Testing Service, leading to better opportunities.  You can be one too!

Follow these steps to recover your GED student account:

  • Log in to our website
  • Click on the 'Log In' link at top right of your screen.
  • At 'Student log in' page: click 'Forgot password?'
  • Enter the Email or phone number used when you set up your account and 'Search'
    • Your email and phone number have been partially encrypted for your protection.
  • Select your preferred option to send the reset code to either your email or your phone.
    • You will soon receive an automated email or SMS message from GED Testing Service. (Check your spam folders if it does not appear in your inbox)
  • Enter the security code in the 'Enter code' field.
  • If code is accepted you will be directed to 'Create a new password'
  • From the 'Create new password' page, enter your new login password.
    • (Keep it somewhere safe!)
  • Back to 'Student log in' screen, enter your email and NEW password.
  • From your student home page, continue where you left off!

If you do run into additional problems, please call our GED support team.  Phone support information can be found here:

It could be that your state has set specific requirements that prevent you from scheduling. Check for any alerts in your GED® account and be sure to clear them before scheduling (each alert will provide further instruction). You can learn more about your state’s requirements here.

Additional state requirements may apply

For those testing in-person at a Test Center:

  • If you need to retake a GED® test subject, you are given two subsequent retests that you can schedule at any time. If you don’t pass within your first 3 attempts, you’ll need to wait 60 days for your next attempt and between every attempt thereafter.

For those testing on the Online Exam:

  • The Online Proctored Exam allows for one retake before a 60 day waiting period. After taking a test subject 2 times online, you’ll have to wait 60 days before retesting.  

Scores are typically posted within 24 hours of taking your GED® test or GED Ready® practice test. However, sometimes it can take up to 2 to 3 business days. You’ll receive an email once your scores have posted to your account.

Your scores can be found on the 'My Scores' page after logging in.  In the "Scores" section of your account, you will see a detailed score report for each GED Ready® practice test and each GED® test subject that you have taken along with a list of skills to work on to improve your score.

There are several ways you can prepare for the GED® test. In the 'Study' section of your account you'll have access to free study guides, free practice tests, the official GED Ready® practice test, in-person and online classes, GED Flash, GED+ among other study options.

No student learns the same. Let us help you to find what works best for you.

Each state/jurisdiction has their own process for managing credential fulfillment.  Please visit the Grads and Transcripts or click link at the top of this page.

  • If you are a GED Grad, click the box.
  • If you are Third Party, click that box.
  • Find your state or jurisdiction from where you credentialed and it will lead you accordingly.