Student GED.com Account Changes
The new GED.com is easier than ever for students to navigate and find the resources they need to succeed with the GED test program.
During a recent webinar, I shared how GED Testing Service used student and teacher data to make navigating GED.com accounts easier, more helpful and better aligned to meet students’ needs.
This new, student-centered design gives students more test prep options—including GED resources grouped by test subject area, easier access to scheduling tests, and locating local GED preparation classes based on geographic location.
These changes, as well as GED’s ongoing student research, are focused on identifying valuable and effective prep resources, presented in a way that is engaging (and not intimidating)!
A full walk-through of this new user experience is shared in the webinar recording and a pdf with screenshots of the account experience is available here.
–Sarita Parikh, Senior Director of Student Engagement and Strategy for GED Testing Service
I can’t login to my ged account and l don’t know why and what to do? Please help l have exams as soon as possible ….thank you!
Hi,
Please contact us at 1-877-EXAM-GED (877-392-6433) if you’re still having issues accessing your account.
Missing or invalid parameter message
cant login i did not get futher then practice test and know i cant go on and cant login in
I’m trying to find my test scores, and I forgot my user name and password, can you please help?
Hi Sharleen,
You can reset your user password through your GED.com account. For additional assistance you can reach us at 1-877-EXAM-GED (877-392-6433).
So I have Two Ged accounts…How do I merge them together??
My password not workin need help I tried resetting and it said I did it to many times
My birthday is incorrect on my G.E.D transcript copy. I’m attending CTU and the copy you sent them has my birthday incorrect.my name is Acy Reynold Lee and my birthday is 04-22-1962 it would be greatly appreciated if changed and resent
Hi Acy,
Please contact our help line: https://ged.com/contact_us/
Hello I’m having trouble getting into my account I don’t remember the password I used and also I don’t have access to the email I’m unable to reset my password really need help thank you.
Hi Wilson,
Please contact us for account support: https://ged.com/contact_us/
I’m having same issue
I can’t login to my GED Account ?
Hi Jaques,
Please reach out to us with account issues: https://ged.com/contact_us/
Hi
I would like to delete my account. How do I do that?
Thanks
Hi Sophia,
Please contact our help line: https://ged.com/contact_us/
I can’t get into my account I don’t have access to email
Hi Morgan,
Please call 1-877-EXAM-GED (877-392-6433) for help.
i need to upload documents for GED Accommodations and i am not able to get through my account
Hi Amrat,
Please contact our help desk for assistance: https://ged.com/contact_us/
I took 3 out of 4 tests and I am trying to schedule my 4th and now it is telling me my account does not exist.
Hi Stephanie,
Please contact us for additional assistance with your account: https://ged.com/contact_us/
I also took 3 out of 4 test and passed and its saying it can’t find my email does not exist and I dont want to start over.
Hi Darren,
Please contact our help desk and they can assist you with your account: 1-877-EXAM-GED (877-392-6433) or email help@ged.com
My ged account is not login and no any response from ged gmail too..
Hi Nisha!
Please contact us by phone or email if you are in need of assistance with your account: https://ged.com/contact_us/
Cannot log in to my account after finishing a practice test.
Hi Anna!
Please contact our help line if you have issues with your account: https://ged.com/contact_us/
Can I change my GED email because my email had been broken
Trying to schedule a test and I found out all the washington locations are unavailable. When I tried to sign up for an Oregon facility I got this error;
“You selected to test in Washington when you created your MyGED™ account. Please choose a test center in Washington.”
How can I change this?
Hi Kindra!
Please contact our help line if you have issues with your account: https://ged.com/contact_us/
I need to delete my account
Hi Katie,
Please contact our help line: https://ged.com/contact_us/
Hi
Im davina landers
I have two ged accounts
I made a second one because my outlook account with the first email is not working anymore so i made two account
I want to switch the second email in the second ged account to the first one
I have to write my test next week
Can you help me out please ?
Hi Davina,
Information about duplicate accounts is available here: https://ged.com/in-session/ged-program-updates_nov2019/
I can’t find the email you guys sent me and I need to be able to order my ged please help I have a job interview and there asking for it please get to me as soon as possible
Hi Mario,
You can order a transcript here: https://ged.com/life_after_ged/
Hi every body i’m new..student. .
I was supposed to receive a email to reset my password and I haven’t received it yet. I really need to get logged in ! Please help
I want to change my exam location from thailand to Myanmar but it’s not working.
Please help.
I have tried calling the head quarters and a robot is just responding and still it isn’t working.
My GED account has been erased and I can’t get my transcript what the hell happened?
I have login to my account and now I have no scores from any of the tests that I have taken.why?
Help! I’ve taken 3 out of 4 GED test but it was about a year ago and I’m wanting to view my previous scores but i cant remember the email or password. I made a new account but none of my previous things are there
Hi Elizabeth,
Please call or email our help desk for additional assistance: https://ged.com/contact_us/
I can’t access my account, iv called and couldn’t get in contact with anyone as well as sent a email that was not replied to! I need help!
I took and passed 3 out of 4 of my GED back in 2016-2017, I know my scores was on my account A while back but now when I log on it’s like I never took any test but I know I did. I did take.them.in Texas and I moved back to SC but since I’ve been home I’ve seen my scores on my account. I think I may have another account but I have no idea what the login info is and I’m sure I don’t have access to the email anymore? Can someone help me?
I am a certified teacher, working with several students. Two cannot recall their usernames or passwords. I called 877-EXAM-GED twice, was on hold for hours each time, and received no assistance. I had to hang up. Because these are students accounts, they need to be present and speak with a representative. How can I ensure someone will be available to assist? I would like to schedule an appointment. Additionally, I will copy and paste this comment to an email to https://ged.com/contact_us/. Thank you
I have e mailed your help desk since June 18th and still have not received a reply!!! Also no answer at the phone numbers in UK and USA. Same with live chat and fb. I have 2 accounts and can’t schedule my test. Can somebody PLEASE assist me in deleting one of them? Do NOT direct me to your help desk, no answer in over a month.
I want to delete my GED account and sign up again.
Dear, GED.com
Before I has took all 3 times attempting to the RLA exam and after that I have wait 2 months or 60 days already to available
To take the exam again. But after 60 days I think that we should get another 3 times attempting to the exam again but I have
Took 1 of it already and that’s mean I should have another 2 times to attempting the exam. But after that I try to book the test again and the website just pop up that I need to wait another 2 months t book the exam again. But my university is going to open next week and I need to take the RLA exam for me to attempting the university but at first they didn’t wait for me because my school will open tomorrow and then I talked to them( my college), They help me they said They will waited until 24 this month. Can you please unlock the time that I need to wait for 2 months and let me do the RLA exam because I actually need to do it and get it pass before the university open.
Thank you, very much for your time and I hope that you going to reply me back on this email as soon as possible
I already sent you an email.
Best regards,
Harit Thongtud
i didnt know i already had a ged account previously, now it says I am not eligible to take the exam since I have 2 accounts. how do I delete one of them?
Hi Priya,
Please contact our help desk for assistance with merging your accounts: https://ged.com/contact_us/
I had them to delete my account but it didn’t.
Hi Susan,
Please follow up with our Help desk for additional assistance. https://ged.com/contact_us/
I am unable to purchase the online test, as I keep getting an error saying “Missing or invalid parameter: Contact Address: Address already exists”. Is there anything I can do to fix this?
Hi Finn,
If you’re still having issues with scheduling the OP test, please contact our Help desk. https://ged.com/contact_us/
That email address is not working
Can I be unsubscribe from the list please
Hi Arianna,
You should see an “Unsubscribe” link at the bottom of your emails.
I want to change my zip code
Please kindly advice my account cannot purchase another exam because my account has been locked.Please unlock my account to take another test.
Hey it happened to me too.. Do you get your acc back? I called to US and Hong Kong but it didn’t work. Please let me know something.. It has been a week and still stuck with this case.
I want to change my @gmail account of GED account. Could you tell me, how to change that my @gmail account.
I have mistakenly created 4 ged accounts and it have to merge but can’t able to merge my accounts.
I had sent mail many times with detailed information but no positive result.
What should I do further for merging accounts?
Can I know about GED’s Name Changing Law? Because, I have a process of name change in my local government. So, I would like to know about the side of ged.