Your Rights and Responsibilities
As the subject of the data collected, you have a right to know what personal information we hold about you and we will respond to access requests within a reasonable amount of time.
You have the right to see, correct, access, modify, and amend your personal information, such as your name or address, by visiting our Site or contacting a GED Testing Service LLC customer service representative and to object on legitimate grounds to our use of your information. It is your responsibility to maintain the accuracy of your personal information at all times. If you believe any of the details we hold about you are incomplete, incorrect, or outdated, let us know and we will make the necessary corrections within the applicable legal time time-frames.
If you have concerns with these Rights and Responsibilities or our compliance with them, you may contact us at contracts@GED.com. You may also contact us at +1 (952) 681-3444.
Our Rights & Responsibilities
We will provide you access to these Rights and Responsibilities and any subsequent updates.
Safe Harbor and Data Collection in the European Union Member States and Other Countries with Similar Legislative Requirements
We comply with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland to permit the legal transfer of data to the U.S. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. As such, we use reasonable precautions to protect personal information from unauthorized use, access, disclosure, alteration or destruction. These precautions include appropriate physical, electronic, and managerial procedures. To learn more about the Safe Harbor program and to view GED Testing Service LLC’s certification please visit www.export.gov/safeharbor_eu. This means that we are dedicated to provide privacy protection, as defined by European Community law and Swiss law, for this information. We are also committed to compliance with the decisions of local data protection authorities in collecting and handling this information. Unless we provide specific notice and obtain your consent, we do not collect or process any sensitive information, as defined by the Safe Harbor scheme.
GED Testing Service LLC
Personal Information Collected
When you register for a GED® test or to use GED Testing Service LLC’s services, we may collect your name, home address, email address, telephone number, fax number, credit/debit card information, and company name and title. We may also collect or receive the following additional information at registration or in the testing process, as necessary or appropriate, including, but not limited to, social security number, date of birth, employment information, previous test history, and educational background and interests. Certain information is requested but not mandatory to provide. We will identify to you at the time of collection which information fields are required.
For candidate verification and identification purposes, we may collect all or part of a government-issued identification number and mother’s maiden name. At the test center we may also collect your signature, and photographic image. When a test is administered to you, we may collect and score your test responses and then derive a test score and generate a report about your test results.
In the event that you submit a request for an accommodation for your test, you may be asked to submit health information records, including, but not limited to, documentation from your physician evidencing your need for accommodations. We will use this information to evaluate your eligibility for an accommodation and if an accommodation is granted to allow us to implement that accommodation.
GED Testing Service LLC strives to provide you with choices with regard to our use of your personal information. For example, although we may occasionally use your personal information to contact you regarding products or services of GED Testing Service LLC that we think might interest you, you will be given instructions on how to opt out of receiving further communications of this nature by email. Note, however, that in such a case, you will still receive program-related messages and similar transactional communications by email. In addition, as noted above, you will have the opportunity to choose not to receive marketing materials from our affiliates or third parties.
GED Testing Service LLC’s E-commerce Sites provide you with the opportunity to purchase GED® test related products and services.
Personal Information Collected for E-commerce
We clearly identify what information you must provide in order for us to deliver the various products, services, and information that you may request. Depending on your choices, we will require different types of information for these various products, services, and information. You may also choose to provide additional or optional information to enhance the services provided to you. The personal information that we may collect includes, but is not limited to:
- Contact and shipping information, as well as purchase history, and payment information.
- Information regarding your use of the E-commerce Site (i.e., pages visited, files downloaded). We will use this information to understand the habits of our E-Commerce Site users and to improve the products, services, and content we offer.
Third Party Websites and Social Media
We may also collect information via third party websites such as Google, or via social media such as Twitter and Facebook. This information may include your name, address, username, email address, website visited, content posted, IP address, nationality, language, and other publicly available demographics. This information is used to improve the products and services that we offer, to identify and resolve customer service issues, and to provide the information and services you request.
Information Received from Internet Service Providers through this Website
This Site receives information that is automatically generated by a user’s Internet service provider (ISP), browser, or mobile device. This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access our Site, the country, state and telephone area code, the location of the ISP’s servers, the pages of our Site that the user views, any search terms entered on this Site, and the user’s website address and email address. This information may be collected for system administration purposes, to gather broad demographic information and to monitor the level of activity on the Site. We reserve the right to link this information to your personal information in order to protect the integrity of our system and for security purposes.
Transfer of Information
Data collected and received by us will be transmitted to the United States. Our computer operations are currently based in the United States. The Internet is a global environment. By using this Site and sending information to us electronically, you consent to trans-border and international transmission of any data that you may choose to supply us to any country in the world, including countries without an adequate level of data protection. Information transmissions to this Site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user’s own risk.
Transfer of Information to Jurisdictions
By registering for the GED® test through us, you give your consent for your personal information (with the exception of your debit/credit card information) to be transmitted by GED Testing Service LLC to the jurisdiction from whom you seek the GED® credential. The jurisdictions require your personal information so that (a) your credential can be issued correctly; (b) a GED® credential can be processed and issued; (c) you can receive further information about academic testing and educational opportunities; and (d) for graduation ceremonies. For further information about how a specific jurisdiction may use your personal information we encourage you to contact the jurisdiction.
Transfer of Information to Adult Education and Testing Centers
As authorized by you, we may disclose data collected, including your personal information to the adult education centers or testing centers of your choosing. Adult education centers and testing centers main purpose for using your test scores will be to improve their programs, your score and for conducting graduation ceremonies. You may designate the adult education centers or testing centers who are authorized to view your data and personal information through our Site.
Other Transfer of Information
Information from Children
Aggregation of Non-Person-Specific Data
We may statistically aggregate in non-person-specific form test responses and demographic information collected in the test registration and delivery process and transfer this information to authorized third party scoring vendors, to independent testing centers, and to other authorized third parties, if any, for the purpose of providing services to GED Testing Service LLC. Such aggregated non-person-specific information may be used for quality control, operations management, security and marketing purposes and to enhance, develop, or improve testing processes, testing services, tests, and related products and services. By registering for a GED® test through us or selecting any GED Testing Service LLC’s services, you give your consent to GED Testing Service LLC for this non-person-specific data aggregation and the use and transmission of this aggregated statistical data as outlined above.
We may use your email address to send you an email newsletter about GED® testing and other related services. You may opt out of receiving the newsletter at any time by notifying us by email at communications@GED.com or following the opt-out or unsubscribe instructions provided in the email newsletter.
Marketing by Third Parties
GED Testing Service LLC honors your preferences with regard to sharing your personal information outside GED Testing Service LLC for marketing purposes. Prior to our sharing your personal information with our affiliates or other third parties for marketing purposes, you will be given the opportunity to indicate whether you wish your personal information not to be shared with such parties.
Cookies and Web Beacons
Cookies. Cookies are small text files that a web server places on your computer or mobile device. Cookies contain information that can later be read by the web server that originally placed the cookie on your computer or mobile device.
Here is a list of the main types of cookies we use, and what we use them for.
- Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. By using this Site you agree we may place these types of cookies on your device.
- Targeting or advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization. Most of our websites do not use targeting cookies. By using this Site you agree we may place these types of cookies on your device.
- 3rd Party Cookies and Social Networks. If you click on a hyperlink from this Site to any third party websites (e.g. if you ‘share’ content from this Site with friends or colleagues through social networks), you may be sent cookies from these third party websites. Third party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
- To allow us to better understand the traffic patterns within our websites and, subsequently, to adjust our content to better respond to visitor’s interests; and
- To use the information to suggest materials and resources that may be of interest to you based on your use of this Site.
Information Access and Corrections
Resolution of Concerns
If you have questions or concerns about this Policy or how we handle personal information, please contact us at www.ged.com. If we are unable to satisfactorily address your concerns, you should contact the Data Protection Authority, or other relevant organization, in your area.
How to Contact Us