COVID-19 (CORONAVIRUS) INFORMATION

Last updated: June 8, 2020

As some test centers remain closed or have limited appointments due to the COVID-19 pandemic, we’re launching a new Online GED Test as a pilot program. The pilot is being rolled out in phases in select areas of the U.S. Students in the pilot will be able to take the GED test from home while securely monitored by an online proctor. To learn more about how online testing works and the eligibility requirements, click here.

 

Last updated: May 22, 2020

We understand that you may be concerned about COVID-19 (Coronavirus) and how it may impact your GED testing. We are monitoring the situation carefully and are following guidance provided by governing bodies, Pearson and Pearson VUE.

As most states start to open back up, test centers are starting to reopen as well. Some test centers remain closed based on local guidance, and all test centers will be operating under social distancing guidelines from their local government agencies. We realize that it can be frustrating not knowing exactly what is open and when.

The best way to find an available GED testing appointment is to schedule a test. Only test centers with available hours will show up as available. If your preferred test center is not yet open, you can either wait until it does or look for another open test center nearby. Please follow the advice and rules of your state when deciding when to travel to a test center outside of your local community.

In the rare instance that the test center where you’ve booked an appointment closes/cancels your appointment, you will be notified via email. At that point you will be able to call the call center to reschedule your appointment or request a refund. The call center number is 1-877-EXAM-GED (877-392-6433).

When you are ready to take a GED test at a local test center, we are asking test administrators and test-takers to follow the guidance below:

  • Wash your hands thoroughly with soap and water for at least 20 seconds prior to arriving at the test center, and after testing
  • Cover your cough/sneeze with your arm or elbow, not your hands
  • Utilize hand sanitizer when available
  • Avoid touching your face
  • Reschedule your test if you are feeling unwell or have symptoms such as a fever or respiratory difficulties

We are committed to the safety of GED test-takers. We will continue to monitor the situation and provide additional information as needed. Thank you.

 

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COVID-19 Student FAQs:

Why was my exam canceled?
All Pearson VUE-owned test centers and some independent test centers have closed. These closures are based on guidance from local governments and health authorities and may be extended if it is not yet safe to resume testing based on local conditions.
Will I get a refund if my exam is canceled?
If your exam payment was processed through Pearson VUE, you will receive a full refund, regardless of the cancellation window.
When can I reschedule my exam?
You can attempt to reschedule your exam online now. You’ll only be able to register for an exam if testing is available on that date. If you do not see an appointment available for a specific date at a specific test center, testing may not yet be available there due to local conditions. Please check back regularly for updated availability. You can also reschedule your exam with no penalty if you feel sick or uncomfortable going to a test center during this time. 
When will test centers and adult education centers reopen?
The COVID-19 (coronavirus) pandemic continues to evolve globally, and we are closely monitoring the impact on test delivery. Our first priority is the health and safety of our testing candidates and employees around the world. As soon as it is safe for testing to resume at your test center, you will be able to schedule your exam online through your GED.com account.  Adult education and GED preparation programs are following guidance from local governments and health authorities and will resume classes based on local conditions.
What health and safety measures are being taken at open test centers?
Independent test centers have been strongly encouraged to implement a strict cleaning regimen and abide by social distancing guidelines. This may include providing hand sanitizer to candidates upon entering the test center and sanitizing the surface and equipment of each workstation after the end of every appointment. It is recommended that any equipment used during the check-in process is also sanitized after every use. Social distancing guidelines suggest 6 feet of space between individuals. Test centers may need to limit workstation availability to ensure that a safe distance can be maintained between candidates.
I can’t attend in-person classes or take the test right now, what can I do in the meantime?
We encourage you to stay committed to your GED journey despite this challenging time. We have online resources and study tools you can use to start or continue preparation for the GED test subjects.