Contact Us
Need help creating a new account?
North and South America
1-877-EXAM-GED (877-392-6433)
Monday-Friday, 7:00a.m. – 7:00p.m. CT
Closed on local holidays.
Preguntas en Español
1-877-450-3276
Monday–Friday, 7:00 a.m.–7:00 p.m. CT;
Closed on local holidays.
When you call:
1. Tell the agent you are attempting to create a new GED account, but you are being told you already have an account.
2. Be ready to provide them with the exact information you used when setting up your new account:
. First/last name
. Date of birth
. Email address
. State
. Phone number
When you chat (click 
bottom right side of page):
1. Chat with the agent that you are attempting to create a new GED account, but you are being told you already have an account.
2. Be ready to provide them with the exact information you used when setting up your new account:
. First/last name
. Date of birth
. Email address
. State
. Phone number